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What is digital transformation?

Digital transformation is the shift of business processes onto connected systems, which changes where security must be built.

It is a business change first, and the security task is to keep confidentiality, integrity, and availability as the new path goes live.

How it works

Paper steps become accounts, suppliers connect directly, and customers expect service outside office hours.
Each of those changes creates identities to govern, data to minimize, and dependencies that a local outage can now interrupt.

Security that arrives after the launch is usually a bolt on control that people route around.
Teams that join the design can choose authentication, logging, and recovery while the process is still easy to change.

Concrete examples

  • A permit office moves applications online and must now decide who may see a neighbor's filing.
  • A factory connects a supplier portal and discovers that a supplier account can reach more than the order status.
  • A clinic offers evening chat and needs staffing for both care advice and for reports of account misuse.

Protective measures

  • Include a security owner in the design of each transformed process before the first customer uses it.
  • List the new identities, data, and suppliers the process creates, and assign an owner to each.
  • Decide availability expectations for the digital path, including what continues if a dependency fails.
  • Review access three months after launch, when real use has shown which rights were too broad.

Related articles

The protective practice that should be designed into the new processes is introduced in What is cybersecurity?.

Coordinating that change across many teams in a large organization is the subject of What is enterprise cybersecurity?.

New digital processes often collect personal data, and the duties around that collection are in What is data privacy?.

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